Terms Of Service
Welcome to DIY City Tours! We are excited to help you plan and book your next DIY tour package. Before using our website, please carefully review our terms of use.
Acceptance of Terms
By accessing and using the DIY City Tours website, you agree to be bound by these terms of use. If you do not agree to these terms, please do not use our website.
Scope of Services
Our DIY Travel Tours are designed to be downloaded directly to your smartphone or tablet device, such as an iPhone or Android. The tour package includes an audio guide that provides spoken commentary about the sites and attractions you will visit on your self-guided tour, much the same as a live tour guide.
Account Registration
To book a DIY tour package, you will need to create an account on our website. You are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.
Booking and Payment
All bookings made through our website are subject to availability. We will confirm your booking and provide you with a booking reference number once we have received full payment. Payment can be made by credit or debit card. We do not collect your credit card information. Credit card payments are securely processed through an authorized third-party payment processor.
Refunds
All sales of our digital DIY Travel Tours are final. Due to the nature of these products being available for immediate download and use upon purchase, we do not offer refunds, returns or exchanges on any DIY Travel Tours.
However, your satisfaction is important to us. If you experience any issues with the download or content of a DIY Travel Tour, please contact us within 14 days of your purchase. We will work with you to resolve any technical problems or content errors so that the product meets your expectations. If we are unable to resolve the issue to your satisfaction, we may issue a refund at our sole discretion on a case-by-case basis.
By completing your purchase, you acknowledge that you have read and agree to this no refund policy. If you do not agree, do not complete your purchase.
For any questions about this refund policy, please contact us prior to making a purchase. We want you to be completely satisfied with your DIY Travel Tour experience.
Use of Website
Our website is intended for personal, non-commercial use. You may not use our website for any illegal or unauthorized purpose. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from our website.
Liability
DIY City Tours is not liable for any loss, damage, or injury that may occur during your DIY tour package. You are responsible for your own safety and well-being during the tour.
Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of DIY City Tours and is protected by copyright and trademark laws. You may not use our content without our express written consent.
User Conduct
You agree to use our services only for lawful purposes and to respect the rights of other users. We reserve the right to suspend or terminate your account if we determine you have violated these terms, including:
Engaging in illegal, abusive, or fraudulent activities
Posting inappropriate or offensive content
Attempting to access unauthorized areas of our site
Governing Law
These terms of use are governed by the laws of Japan. Any disputes arising out of or in connection with these terms of use shall be subject to the exclusive jurisdiction of the courts of Japan.
Questions
If you have any questions or concerns about our Terms Of Use, please contact us.
Thank you for choosing DIY City Tours for your travel needs!